Frequently Asked Questions

Frequently Asked Questions

Are your special fares available to everybody, or must you be a crewmember working onboard a ship?
Most of our fares are available to Seamen, Ship's Crew, Superintendents, Cruise Line/Shipping Company employees on duty, or contracted employees of Cruise Lines/Shipping Companies provided they are traveling to or from a ship and will appear on the ship's manifest.

What is the best way to request my travel?
Low cost marine fares for most origins and destinations can be found online through EUSA online. Simply click the Marine Crew Travel or Yacht Crew Travel buttons on the Home Page and register with us. Registration is free and easy. Within only a few minutes you will see the lowest fare available for your itinerary. If no fares are available for your request, a travel request form will automatically open to send the request to Europe USA manually.

Is it better to buy my tickets one-way, or round-trip?
Due to the nature of crew travel, and the frequent changes that may occur with sign-on, sign-off dates, we recommend that you purchase your travel one-way. Our fares are all based on one-way travel, and unlike published fares there are no rules requiring you to travel round trip to get a better price. Approximately three weeks prior to your estimated return or sign-off date, simply contact us to arrange your return travel.

How much advance notice do I need to get a good price?
It is always best to book as far in advance as possible in order to secure the best price. However, since our rates are based upon availability, it may still be possible to get a good rate for last minute travel.

Once I book, is my price guaranteed?
Although we can quote approximate fares, we are only able to guarantee your price by reserving a seat and issuing a ticket. Once your ticket has been issued, your fare will not change.

How much luggage can I bring?
Many airlines have a luggage allowance of 2 pieces of luggage up to a total weight of 40 kilograms (88 lbs). We highly recommend, however, that you check with the airline before you leave for the airport. Airlines may change luggage allowances without any prior notice, and if you do not check with your airline, you may find yourself in a situation whereby you will have to pay for excess luggage, which can be very expensive.